Return Policy


If after receiving our human hair goods, you have a problem or you do not like the hair color or texture, You can exchange them in 2 days after you get the wig,  but you need pay back and go shipping fee.

To avoid delivery lost, and avoid damage the products(long time shipping, will damage the hair), return should be arranged by UPS or DHL,
But before you return back, must be ensure the goods in the original condition as it was sent to you. If the goods have been altered in any way, then we cannot do an exchange! This includes but is not limited to any of the following:
  • DO Not Cut the Lace
  • DO NOT Rip or Tear the Lace
  • DO NOT Put any kind of Chemicals on the Wig Unit
  • DO NOT Wear the Wig Unit
  • DO NOT Put Glue or Tape on the Wig Unit
  • DO NOT Put Products on the Wig Unit
  • DO NOT Wash or Condition the Wig Unit
  • DO NOT Dye the Wig Unit
  • DO NOT Perm or Put Relaxer on the Wig Unit
  • DO NOT Style or Cut the Hair of the Wig Unit
  • DO NOT Destroy or Lose any of the Original Packaging
  • DO NOT Try to Correct the Problem Yourself Prior to Calling Us
For custom wigs, we do not accept exchange(because it is made with your own size) and refund, only can be fixed.

Pls write "10$" value and " sample of synthetic hair wigs" on courier sheet in order to avoid customs tax (if high value , You need pay the extra customs tax )